Ramta Solutions (“we”, “us”, “our”) provides tutoring services in Mathematics, Mathematical Literacy, Natural Sciences, Physical Sciences, Technical Mathematics and Technical Sciences. We are based in South Africa and primarily serve the North West and Gauteng provinces, with online lessons available nationwide.
1. Who we are & contact details
Ramta Solutions
Email: tutor@ramtasolutions.co.za
WhatsApp: 081 461 8879
Website: ramtasolutions.co.za
2. Information we collect
- Contact details that you provide (name, email, phone/WhatsApp).
- Booking/session info (subjects, grade, preferred times, notes you share).
- Usage data from our website (pages viewed, device/browser, approximate location, referrers) collected via cookies and similar technologies.
- Communications you send to us (email, WhatsApp, forms).
3. How we collect information
- Directly from you when you complete forms, message us or call us.
- Automatically through cookies, analytics and advertising technologies when you use our site.
4. How we use information
- To provide tutoring services, coordinate sessions and offer support.
- To respond to enquiries, manage bookings and communicate with parents/guardians.
- To analyse site performance and improve our services and content.
- To comply with legal obligations and enforce our terms.
5. Legal basis (POPIA)
We process personal information on the basis of: your consent; the performance of a contract or steps prior to entering one; our legitimate interests in delivering and improving educational services; and legal obligations.
6. Cookies & similar technologies
Cookies are small files stored on your device. We use the following types:
- Strictly necessary cookies to operate the site (e.g., security, form protection). These cannot be switched off.
- Analytics cookies via Google Analytics 4 (GA4) to measure visits and understand how our site is used.
- Advertising cookies via Google AdSense (when enabled) to show ads and measure their performance. Google may use cookies and device identifiers to personalise or measure ads.
EEA/UK/CH visitors: Where required, we will obtain your consent for analytics/advertising cookies. If consent is not granted, we limit those cookies accordingly.
7. Sharing of information
We do not sell personal information. We may share limited data with service providers who help us operate our website and services (hosting, analytics, email, payments if applicable), under confidentiality and security obligations, and where required by law.
8. Storage, security & retention
We use reasonable technical and organisational measures to protect information. We retain personal information only as long as necessary for the purposes described in this policy or as required by law. Aggregated and anonymised data may be kept longer for reporting and security.
9. Your rights
Subject to POPIA and other applicable law, you may:
- Request access to, correction or deletion of your personal information.
- Object to processing or withdraw consent (this won’t affect prior lawful processing).
- Request that we restrict processing or provide a copy of your information.
- Lodge a complaint with the Information Regulator (South Africa).
10. Children
Our services are directed to learners under the supervision of parents/guardians. We collect information from minors only with appropriate consent and for educational purposes.
11. International transfers
Some service providers (e.g., Google) may process data in other countries. We take steps to ensure appropriate protection consistent with POPIA when information is transferred internationally.
12. Changes to this policy
We may update this policy from time to time. Material changes will be posted on this page with a new “Last updated” date.
13. Contact
Questions about this policy or your information? Email tutor@ramtasolutions.co.za or message us on WhatsApp at 081 461 8879.